Customer Knowledge Management: People, Processes, and Technology

Customer Knowledge Management: People, Processes, and Technology
Author :
Publisher : IGI Global
Total Pages : 386
Release :
ISBN-10 : 9781605662596
ISBN-13 : 1605662593
Rating : 4/5 (96 Downloads)
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Book Synopsis Customer Knowledge Management: People, Processes, and Technology by : Al-Shammari, Minwir

Download or read book Customer Knowledge Management: People, Processes, and Technology written by Al-Shammari, Minwir and published by IGI Global. This book was released on 2009-03-31 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.


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