Written from the authors′ experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication pe

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

This book explores relations between communication and conflict. How one thinks about communication is demonstrated as shaping how one approaches conflict, and

Littlejohn and Domenici invite readers to engage in a thoughtful dialogue about human difference, conflict, and communication. Drawing on numerous examples from