Everyday Excellence: Creating A Better Workplace Through Attitude, Action, And Appreciation

Download or read book Everyday Excellence: Creating A Better Workplace Through Attitude, Action, And Appreciation written by Shearer and published by Pearson Education India. This book was released on 2007-09 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyday Excellence looks at the core of quality --- people. If we want to achieve everyday excellence, we must do it for people and with people. People either have the right attitude or they don't. They take the right action, or they don't. They appreciate what they receive, or they don't. 'Attitude, action and appreciation' actually form a cycle of excellence, since appreciation often stimulates, fosters, and encourages a better attitude. It all comes down to how we approach ourselves and how we interact with other people. Once we look for them, we find that the opportunities to practice and apply excellence in the workplace occur minute-by-minute throughout the day. These moments comprise the heart of everyday excellence.