Freedom from Command and Control
Author | : John Seddon |
Publisher | : CRC Press |
Total Pages | : 260 |
Release | : 2019-02-13 |
ISBN-10 | : 9781439885086 |
ISBN-13 | : 1439885087 |
Rating | : 4/5 (86 Downloads) |
Book Synopsis Freedom from Command and Control by : John Seddon
Download or read book Freedom from Command and Control written by John Seddon and published by CRC Press. This book was released on 2019-02-13 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers