In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most su

A guide to using positive organizational change to do more with less, from the acclaimed author of The Southwest Airlines Way. Whether from customers, supply-ch

This new, Second Edition of The Interprofessional Health Care Team: Leadership and Development provides the much-needed knowledge base for developing a relation

This book explores the role of context and its link to action in organization and management theory, illustrated by examples from health care research. It discu

Foundations of Health Care Management Leaders and managers throughout the health care system are facing ever more challenging changes in the way care is deliver