This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature o

With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elu

International Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare

Developed using extensive lecturer and student feedback, International Business and Management acknowledges recent changes in course emphasis and presents an in