Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that

Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the cruci

This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Mana

Performance Measurement and Management for Engineers introduces key concepts in finance, accounting, and management to project managers who have engineering bac

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-ba