Managing in the Service Economy
| Author | : James L. Heskett |
| Publisher | : Boston, Mass. : Harvard Business School Press |
| Total Pages | : 232 |
| Release | : 1986 |
| ISBN-10 | : UOM:39015010934993 |
| ISBN-13 | : |
| Rating | : 4/5 (93 Downloads) |
Book Synopsis Managing in the Service Economy by : James L. Heskett
Download or read book Managing in the Service Economy written by James L. Heskett and published by Boston, Mass. : Harvard Business School Press. This book was released on 1986 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: A four-point blueprint--the "strategic service vision"--for service managers, which offers the trend-setting management strategies that have given leading service companies a clear competitive advantage.
