This book has been written as a primer for individuals interested in improving their skills for dealing with interpersonal and small group conflict at home or a

Conflict is a normal and predictable part of life. How we respond to it, however, determines whether or not the conflict will be destructive. 'Mediating Interpe

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary o

This book examines mediation topics such as impartiality, self-determination and fair outcomes through popular culture lenses. Popular television shows and awar