People Skills for Public Managers fills the need for a communication-focused book set in the public and nonprofit context. The authors combine just enough basic

Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but

This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific sk

For many project managers, handling people problems is the most challenging part of the job. People Skills for Project Managers is a practical guide filled with

The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity Robert Lefton and Victor Buzzotta, cofoun