People Skills for Public Managers

Download or read book People Skills for Public Managers written by Suzanne Mccorkle and published by Routledge. This book was released on 2014-12-18 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.