This text prepares future professionals for success in the workplace through identifying interpersonal communication skills and strategies and exploring when, h

Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Business and Professional Communication provides students

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to lea

What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, provides a st