"This second edition of [this title] encompasses stories from around the world. The writers (24 top international mediators) were asked to write about moving, s

Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people

Mediation Theory and Practice, Third Edition introduces you to the process of mediation by using practical examples that show you how to better manage conflicts

An original study of the language of mediation, which uses excerpts from real mediation sessions to illustrate how mediation works and how mediators can best he