The 10[ Decision
Author | : Laurie Guest |
Publisher | : |
Total Pages | : 192 |
Release | : 2019-07-05 |
ISBN-10 | : 1941478816 |
ISBN-13 | : 9781941478813 |
Rating | : 4/5 (16 Downloads) |
Book Synopsis The 10[ Decision by : Laurie Guest
Download or read book The 10[ Decision written by Laurie Guest and published by . This book was released on 2019-07-05 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many organizations think proper treatment of clients is common sense. WRONG. The basics must be taught and reinforced to create the ultimate customer experience. "The 10[ Decision: How Small Change Pays Off Big" shares 11 guiding principles of service, as well as techniques to attract and keep new customers in a way that doesn't cost a fortune.