The Emotionally Intelligent Workplace

Download or read book The Emotionally Intelligent Workplace written by Cary Cherniss and published by John Wiley & Sons. This book was released on 2003-04-14 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.