The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin,

The International Encyclopedia of Communication Theory and Philosophy is the definitive single-source reference work on the subject, with state-of-the-art and i

The International Encyclopedia of Media Effects presents a comprehensive collection of the most up-to-date research on the uses and impacts of media throughout

This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offe