The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the e

This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, gove

This ground-breaking Handbook on Gender and Public Administration brings together a rapidly growing new field of study, exploring the emerging contexts of gende

A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from

This book is the first volume to explore criminal justice work and criminological research through the lens of emotional labour. A concept first coined 30 years