The Universal Service Desk (USD)
| Author | : Brian Johnson |
| Publisher | : IT Governance Ltd |
| Total Pages | : 244 |
| Release | : 2020-05-28 |
| ISBN-10 | : 9781787781504 |
| ISBN-13 | : 178778150X |
| Rating | : 4/5 (04 Downloads) |
Book Synopsis The Universal Service Desk (USD) by : Brian Johnson
Download or read book The Universal Service Desk (USD) written by Brian Johnson and published by IT Governance Ltd. This book was released on 2020-05-28 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.
