Web 2.0 has become the buzz word for describing social media available on the Internet, such as blogs, photo and file sharing systems and social networking site

"This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to add

This book is the first to comprehensively analyse the political and societal impacts of new Information and Communication Technologies (ICT) in a region of the

"This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citiz