Workflow management systems (WFMS) are enjoying increasing popular ity due to their ability to coordinate and streamline complex organizational processes within

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community

This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm, Germany, in conjunction with the 7th Inter

This volume contains papers presented during the science trace at the 3rd International Conference of Business Information Systems, BIS 9, held in Poznan, Polan